Legal & policies
Everything that governs how we handle your information, your orders, and our brand. Written in plain language wherever we can.
Privacy Policy
This policy explains what information we collect when you use our website and services, how we use it, and the choices you have.
Terms of Use
By using this website or placing an order, you agree to these Terms of Use. Please read them carefully.
California Privacy Notice
This notice supplements our Privacy Policy and applies to California residents under the California Consumer Privacy Act, as amended.
Accessibility Statement
We want every guest to be able to browse our menu, place an order, and visit our restaurants comfortably.
Allergen Policy
Please read this before ordering if you or a guest has a food allergy or intolerance.
Nutrition Methodology
Nutrition values shown on this site are estimates. This page explains how we produce them.
Refund & Cancellation Policy
We want your order to be right. This policy covers everyday pickup and delivery orders. Catering has separate rules.
Catering Terms & Cancellation
These terms apply to catering, family meal bundles, and group orders. Specific lead times and fees are confirmed on your written quote.
Gift Card Terms
These terms apply to all Nicola's Italian Grill gift cards.
Rewards Program Terms
These terms govern participation in the Nicola's rewards program. Earning and redemption values are shown in the app and on the Rewards page and may change.
SMS & Email Consent
This page explains what you agree to when you opt in to text messages or marketing email from Nicola's.
Legal Disclaimers
The following disclaimers apply to information published on this website, including franchise development and investor materials.
Questions? Contact our team.