Rewards Program Terms
These terms govern participation in the Nicola's rewards program. Earning and redemption values are shown in the app and on the Rewards page and may change.
Last updated: August 2026
Membership
- •Membership is free, limited to individuals, and requires an account with a valid email address.
- •One account per person. Accounts and points are personal and may not be sold or transferred.
- •You must be 13 or older to join.
Earning and redeeming
- •Points are earned on qualifying purchases made while signed in to your account.
- •Gift-card purchases, taxes, tips, delivery, and service fees may not earn points.
- •Rewards have no cash value, cannot be combined with some offers, and expire as stated when issued.
Inactivity and adjustments
We may expire points after a period of account inactivity, with notice where required. We may adjust or remove points issued in error, or earned through fraud, returned orders, or misuse.
Changes and termination
We may change earning rates, redemption values, offers, or these terms, and may suspend or end the program or an individual account. Where required, we will give notice before a material change.
Communications
Members receive account and transactional messages. Marketing messages are sent only with consent — see our SMS & Email Consent page.
This page is general information, not legal advice. Policies are reviewed as our operations and store footprint develop.