Privacy Policy

Information we collect

• •Information you give us: name, email, phone number, delivery or catering address, and order details.
• •Account and rewards information: sign-in credentials managed by our authentication provider, order history, and rewards activity.
• •Payment information: processed by our payment processor. We do not store full card numbers on our systems.
• •Technical information: device type, browser, IP address, and pages visited, collected through cookies and similar technologies.

How we use information

• •To take, prepare, and deliver your orders, including catering and group orders.
• •To operate accounts, gift cards, and the rewards program.
• •To respond to questions, feedback, and support requests.
• •To improve our menu, website, and store operations.
• •To send marketing messages where you have given consent, and to comply with legal obligations.

How we share information

We share personal information with service providers who work on our behalf — for example hosting, payment processing, delivery partners, email and SMS providers, and analytics providers. We require these providers to use the information only to provide services to us.

We may also disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or sale of assets.

We do not sell your personal information

We do not sell personal information for money. If our practices change, we will update this policy and provide the choices required by applicable law.

Your choices

• •You can unsubscribe from marketing email using the link in any message.
• •You can stop marketing text messages by replying STOP.
• •You can request access to, correction of, or deletion of your personal information.
• •You can control cookies through your browser settings and our cookie banner.

Data retention and security

We keep personal information for as long as needed to provide our services and to meet legal, tax, and accounting requirements. We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Kids Club sign-ups must be completed by a parent or guardian.

Changes to this policy

We may update this policy from time to time. The date above shows when it was last revised. Continued use of our services after an update means you accept the revised policy.

Contact us

Questions about this policy can be sent to legal@nicolasitaliangrill.com.